Contact and Support
Last updated September 11, 2026
BackBooked is a customer follow-up and rebooking management tool. Support covers using the app, billing, privacy requests, and account deletion. Send a request using the form below and we will reply by email.
Send a support request
What to include
- The email address on your BackBooked account.
- What you were doing and what you expected to happen.
- The device and browser you were using, if it is a display problem.
Billing and cancellation
Subscriptions can be cancelled at any time from Manage Billing inside the app. See the Cancellation and Refund Policy for what happens next.
Privacy and account deletion
Privacy requests and account-deletion requests can be submitted from Settings inside the app, or using the form above. Account deletion is handled manually so that nothing is removed by accident.
Response times
Support is handled by a small team, so replies typically arrive within a few business days.